Terms & Conditions

Terms of Use

Agreement to Terms of Use

By clicking “I Agree,” you confirm that you have read, understood, and accepted these Terms of Use and are legally bound by this Agreement. If you do not consent to these terms, please refrain from creating a Customer or Brand Partner account or using the DreamBodyRx website. You also authorize any individual who clicks “I Agree” or otherwise accepts these terms on your behalf to act with your full consent.

Medical Disclaimer

In the case of a medical emergency, seek immediate in-person care or dial 911. This website is not suitable for addressing all medical conditions or emergencies. These Terms of Use may be updated periodically as outlined herein.

Introduction

This website, www.DreamBodyRx.com, along with any associated mobile apps, digital platforms, and services (collectively referred to as the “Website”), is owned and operated by DreamBodyRx, LLC (“Company,” “we,” “us,” or “our”). The Website provides educational content, products, and services to users (“you” or “Customer”). If you are under the legal age to form a binding contract (typically 18), a parent or legal guardian must review and accept these Terms on your behalf. In such cases, “you” or “Customer” refers to both the consenting adult and the minor for whom the consent applies.

Additional terms or policies may apply to specific features on the Website and are hereby incorporated into this Agreement.

Customer Accounts

Registration is not required to browse the Website, but some features and services are accessible only to registered users through a Customer Account. You must provide accurate, current information during registration and update it as necessary. The Company reserves the right to suspend or terminate your account if these Terms are violated.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized access. You must ensure you log out of your account when not in use and protect your devices and login details. You may not use another person’s account, and we are not responsible for any loss or damage resulting from your failure to follow these responsibilities.

Electronic Communications

By using this Website or contacting us via email, text, or phone, you consent to receive communications from us electronically. This may include emails, text messages, or notices posted to your customer portal. You agree that electronic communications fulfill any legal requirement for written notices.

If you provide a mobile number, you authorize DreamBodyRx to contact you via that number. Message and data rates may apply. To opt out of text messages, reply with “STOP.” Depending on the type of subscription, we may follow up to confirm your opt-out preferences. Be aware that disabling text notifications may limit access to certain features and important reminders.

Call and Video Recording Notice

DreamBodyRx and its providers may record your interactions (audio and/or video) for training, quality assurance, service improvement, and operational support. These recordings are kept confidential and will not be shared publicly unless legally required, such as by court order. By using our services, you consent to these recordings as described in this policy and in our Privacy Policy.

Underage Restrictions

The Website is not designed for or directed toward individuals under thirteen (13) years of age. Anyone under 13 is strictly prohibited from accessing or using any part of the Website or from agreeing to these Terms of Use, even with parental or guardian permission. If you are a parent or legal guardian and believe that a minor under eighteen (18) has accessed the Website without your consent, please contact us at [email protected].

Changes to Terms

DreamBodyRx may update these Terms of Use at any time without prior notice by posting the revised version here. Once changes are published on the Website, they become effective immediately. Continued use of the Website following any updates constitutes your acceptance of the revised Terms. We recommend reviewing this page regularly. If you disagree with any part of these Terms, you should not access or use the Website or its services. Your use of the Website is governed by this Agreement and all applicable laws and regulations.

Relationship with DreamBodyRx and Third Parties

DreamBodyRx provides users with access to various services and products, some of which may be offered directly or through independent third parties, including medical providers, pharmacies, and affiliated vendors. Prescription services may be fulfilled through third-party pharmacies, and medical services may be delivered by licensed third-party healthcare providers or groups, such as MD Integrations (“Providers”). By agreeing to these Terms, you acknowledge that services or products delivered through these third parties are governed by this Agreement, and that such third parties are intended beneficiaries of the same.

DreamBodyRx does not practice medicine and does not interfere with the medical judgment of Providers. Each Provider is independently responsible for the healthcare services they deliver. As such, using this Website does not create a provider-patient relationship between you and DreamBodyRx; however, one may be established between you and a Provider accessed through the Website. Similarly, pharmacies accessible via the Website are solely responsible for any professional services they provide.

By accepting these Terms, you consent to receive health-related communications, such as messages, reports, and emails from the Providers through the Website, text messages, or email. You acknowledge that DreamBodyRx is not liable for the privacy or security of your chosen communication methods and that it is your sole responsibility to read, respond to, and act upon such communications. DreamBodyRx and the Providers are not responsible for any harm or claims that may result from your failure to do so.

Subscriptions, Prescriptions, and Billing

All services offered through DreamBodyRx are available on a recurring subscription basis. Your selected payment method will be charged automatically at the intervals specified during checkout, and this will continue until you cancel your subscription. (Refer to the Cancellation Policy available on the DreamBodyRx Website.) Refunds are not issued for unused portions of a subscription term.

Financial Responsibility and Insurance Notice

DreamBodyRx does not participate in, nor is it enrolled with, any federal or state health programs (such as Medicare or Medicaid) for the delivery of healthcare services or supplies. Therefore, no payment for services or products offered by DreamBodyRx or associated Providers may be obtained from these programs. Even if a Provider or Pharmacy is enrolled in such programs, services offered through this platform are typically not eligible for coverage due to the method of delivery.

By using the Website, you knowingly and voluntarily agree to receive services and products on a self-pay, out-of-pocket basis, entirely outside of any public healthcare program. You bear full financial responsibility for any such services or products received. Additionally, you agree not to seek reimbursement from any federal or state program, nor will DreamBodyRx, the Providers, or affiliated Pharmacies submit claims for these services or products on your behalf.

Collections Policy

If a customer account becomes overdue, DreamBodyRx will issue a written notice via email. Should the balance remain unpaid after 30 days, the account may be referred to a third-party collection agency. Any fees incurred through the collection process will be added to the outstanding balance and will be the sole responsibility of the customer.

Child-Resistant Packaging Disclaimer

Please store all medications safely and use with care. Medications dispensed by partnering pharmacies may not be packaged in containers that are child-resistant.

Telehealth Consent

DreamBodyRx offers telehealth services, which involve the use of digital communication tools to deliver healthcare remotely between patients and providers who are not in the same location. While telehealth can offer convenience and accessibility, it may not be suitable for all medical needs and carries some inherent risks. You must review and agree to the Telehealth Informed Consent (the “Patient Consent”) provided on the Website to access these services. By agreeing to these Terms, you also agree that DreamBodyRx is a third-party beneficiary of the Patient Consent agreement.

User Responsibility for Access and Connectivity

You are responsible for obtaining and maintaining, at your own expense, the hardware, software, and internet connection needed to access and use the Website—this includes having a device with video capability and a reliable internet connection. You are also responsible for any associated charges, such as data or connectivity fees. Additionally, it is your responsibility to ensure the accuracy and truthfulness of the information you provide when using the Website. DreamBodyRx may update technical or software requirements at any time without prior notice.

Protected Health Information (PHI) and Privacy

When you create an account with DreamBodyRx, you establish a direct relationship that allows you to access the Website’s features. This relationship requires you to provide personal information such as your name, email address, mailing address, and phone number, which will be handled in accordance with our Privacy Policy.

When you use certain aspects of the Website, you may also submit medical information that could be protected under applicable privacy laws. DreamBodyRx is not classified as a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), although some Providers or Pharmacies may be. In some instances, DreamBodyRx may act as a “business associate” under HIPAA. Whether or not HIPAA applies depends on the context, and it may not govern all interactions with DreamBodyRx. If HIPAA applies, DreamBodyRx will adhere to the applicable provisions when handling your Protected Health Information (“PHI”).

You acknowledge that your use of the Website serves as confirmation of receipt of the Providers’ Notice of Privacy Practices. By using the Website, you agree that any information you provide outside the context of treatment or prescription fulfillment is not classified as PHI and will instead be governed by our Privacy Policy and relevant state privacy laws. Information that is de-identified according to HIPAA standards is not considered Protected Information.

Product Availability and Terms of Sale

All product offerings through DreamBodyRx are subject to availability. We may limit quantities or decline orders at our discretion without prior notice. If an order error occurs, we reserve the right to correct it and adjust the order accordingly, which may include updating the pricing, or canceling the order and issuing a refund. Pricing and availability are subject to change at any time.

You are responsible for any applicable sales tax, use tax, or other fees imposed by regulatory authorities in relation to your purchase. These taxes may be calculated at checkout, but the final amount may vary based on factors like rate changes or processing variances. If required by law, you may need to report and remit taxes yourself.

Payment Terms

Only approved payment methods may be used for purchases. By providing a payment method, you confirm that you are authorized to use it. You consent to being charged the full amount of your order, including shipping, handling, and applicable taxes. If your card is declined, we may continue attempting the charge until successful. DreamBodyRx or its payment partners may also receive updated card details (like expiration dates) from your card issuer and use them for future transactions. If you wish to opt out of this updating service, please contact your card issuer directly. We are not responsible for fees assessed by your financial institution.

If any item in your order becomes unavailable, you will only be charged for the items that are shipped. During checkout, you may be asked to provide billing, shipping, and contact details. By submitting this information, you grant DreamBodyRx and its payment processors the right to use it to complete and manage the transaction.

All payments on the Website are processed through third-party providers. DreamBodyRx’s payment system is integrated with these vendors to manage transactions securely.

Customer Issue Resolution

We address customer issues individually and reserve the right to resolve concerns on a case-by-case basis, at our sole discretion, based on the unique circumstances of each situation.

Customer Privacy

By accessing and using the Website, you are establishing a direct customer relationship with DreamBodyRx, which includes purchasing products and services directly from us through the Website. In the course of this relationship, you may provide—either directly or through authorized parties—certain personal data, including health-related information. DreamBodyRx does not sell, rent, or share your personal information with other organizations or individuals without your consent. We do not disclose mobile information to third parties or affiliates for marketing or promotional use. Please refer to our Privacy Policy for a detailed explanation of how your personal information may be collected, used, and shared.

Code of Conduct

You agree to use the Website and its services in a lawful and respectful manner, consistent with this Agreement and all applicable policies and regulations. Prohibited behavior includes but is not limited to:

Impersonating any person or entity or misrepresenting your identity or affiliation.

Using stolen or unauthorized payment information.

Posting or sharing content that is illegal, defamatory, obscene, fraudulent, harassing, or abusive.

Infringing upon intellectual property, proprietary rights, or the privacy of others.

Attempting to disrupt the Website or our systems using malicious code (e.g., viruses, worms, Trojan horses) or denial-of-service tactics.

Sending unsolicited messages or advertisements, including spam or junk mail.

Engaging in activities that damage, disable, or interfere with the proper function of the Website.

Accessing or attempting to access user accounts, systems, or networks without permission.

Scraping, crawling, or using automated tools to collect information from the Website.

Attempting to reverse engineer or manipulate the Website's source code or functionality.

Violations of these rules may result in actions deemed appropriate by DreamBodyRx, including restriction or termination of your access and account. We may also cooperate with law enforcement or third parties in investigations of unlawful behavior. Except where otherwise prohibited by our Privacy Policy or applicable law, we reserve the right to disclose information as required to comply with legal obligations or government requests. DreamBodyRx may, at its discretion, modify, block, or remove any content submitted through the Website.

Right to Terminate Access

DreamBodyRx retains the right to take appropriate legal or administrative action in response to any breach or suspected breach of this Agreement or the Code of Conduct. This may include, without limitation, suspending or permanently terminating your access to the Website or your customer account. Such action may result in the removal of any data or content associated with your account. The Company is not liable for any resulting loss or damages.

We may assist legal authorities or third parties with the investigation of any alleged illegal activity or policy violation. Subject to the terms of our Privacy Policy and applicable laws, DreamBodyRx reserves the right to disclose information where necessary for compliance with legal obligations or to protect our interests. Additionally, we reserve the right to deny access to the Website or its services to any individual, for any reason or no reason, and to modify, restrict, or discontinue any part of the Website at any time without prior notice. You acknowledge and agree that DreamBodyRx shall not be liable for any such actions.

Right to Legal and Equitable Remedies

You agree that a breach or anticipated breach of these Terms of Use constitutes a violation of law and unfair business practices that may cause DreamBodyRx significant harm for which monetary compensation may be inadequate. Accordingly, you consent to our pursuit of equitable remedies, including injunctive relief, in addition to any other legal remedies we may have under law or in equity.

Right to Monitor

DreamBodyRx does not routinely monitor the general usage of this Website or control the content of third-party websites, emails, or other materials accessed through or linked to this Website. However, we reserve the right, at our sole discretion and at any time, to monitor usage and to remove any content that we determine may be illegal, expose us to liability, violate these Terms of Use, or be inconsistent with the intended purpose of this Website.

Testimonials and Endorsements

Individual experiences with our services, as shared through testimonials or video endorsements, may not reflect typical results. These testimonials are shared solely for informational purposes. We do not suggest that all consumers will achieve similar results, nor do we imply any guarantee or likelihood of success based on another person’s experience. Testimonials should not be interpreted as promises or warranties regarding the outcome of your own experience with our services or products.

No Guarantee or Warranty

DreamBodyRx disclaims responsibility for actions taken by individuals based on information provided through the Website or related materials. We are not accountable for any deceptive or unfair practices by third parties. While we strive to offer accurate and useful content, we do not guarantee the completeness, accuracy, or reliability of anything published on the Website. All content is provided “as is” and “as available,” without warranties of any kind. This includes all express, implied, or statutory warranties—such as merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.

We do not promise that the Website will function without interruptions or errors, be secure, or be free of viruses or harmful components. Where applicable law requires certain warranties, we limit such warranties to thirty (30) days from your initial use of the Website. In jurisdictions that do not allow limitations on implied warranties, these limitations may not apply to you.

Use of the Website is not a substitute for professional medical advice or care. No provider-patient relationship is formed through Website communications, and such interactions are not protected by legal privileges associated with medical or therapeutic relationships.

No Legal Advice or Warranties

This Website is not intended to provide legal advice, and we make no representations regarding your rights or obligations under any laws or regulations. We do not offer legal counsel or make assurances that governmental or private parties will accept any position you take based on information from the Website. Users should not assume any particular treatment, service, or outcome is legally protected or guaranteed. Please refer also to the section below regarding limitations of liability.

Limitation of Liability

DreamBodyRx will not be liable for any damages—direct, indirect, incidental, special, consequential, or punitive—arising from your access to or use of the Website. This includes, but is not limited to:

Personal injury or wrongful death related to use or misuse of the Website

Loss of profits, business, data, or goodwill

Interruptions, corruption, or delays in Website operation

Unauthorized access to or misuse of your data

Purchase of substitute products or services

Any conduct or content from third parties

These limitations apply regardless of the legal theory on which a claim is based, even if we were advised of the possibility of such damages. You assume full responsibility for how you use the Website, including any impact on your devices or data.

Because certain states do not allow the exclusion of liability for certain types of damages, the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted under applicable law.

If for any reason we are held liable, the total amount we may be obligated to pay you is limited to the amount you paid for a product or service from DreamBodyRx through the Website. Any claims must be filed within one (1) year of the event that gave rise to the claim.

By using this Website, you agree to waive any right to participate in class actions related to your use of the Website and any resulting loss or damages.

Assumption of Risk & Indemnification

By accessing and using this Website, you acknowledge and willingly accept all risks—whether foreseeable or not—associated with your interaction with the Website, its content, and any services or information provided by DreamBodyRx, its employees, or agents. This includes, but is not limited to, physical, emotional, and psychological impacts. You take full responsibility for any harm, injury, loss, claim, liability, or expense that may arise from your use of the Website or reliance on its content.

By using this Website, you agree to indemnify, defend, and hold harmless DreamBodyRx—including its legal costs and attorneys’ fees—from any claims, liabilities, or damages arising out of: (a) your use or reliance on the Website content; (b) your breach of these Terms of Use or any law or regulation; or (c) any content you contribute to the Website. We reserve the right, at your expense, to take control of the defense of any matter subject to your indemnification and expect your full cooperation. You agree not to resolve any claim without our prior written approval. We will notify you of any such legal claim when we become aware of it.

You also agree that any damage or loss you may suffer as a result of any action or omission by DreamBodyRx will not warrant injunctive relief or prevent DreamBodyRx from continuing to operate, market, or distribute its services or content. By using this Website, you acknowledge that you are waiving any right to claims you may not currently be aware of.

For Delaware residents: You expressly waive Section 1542 of the Delaware Civil Code and similar provisions in other jurisdictions, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release.”

Copyright Notice

Unless otherwise indicated, all content on this Website is the copyrighted property of DreamBodyRx or its licensed content providers and is protected by U.S. and international copyright laws. The compilation of all materials (including design and layout) is the exclusive property of DreamBodyRx.

We do not guarantee that your use of materials on this Website will not infringe the rights of third parties. Any use beyond personal, non-commercial purposes may require permission from the content owner. You agree to defend, indemnify, and hold harmless DreamBodyRx from any legal claims related to your use of copyrighted content or intellectual property not authorized for your use.

If you believe your copyright has been infringed, contact us at [email protected] with the required information outlined under the Digital Millennium Copyright Act (DMCA), including:

A signature of the authorized person

Details of the work you claim is infringed

Location of the allegedly infringing content

Your contact information

A good-faith statement that the use is not authorized

A declaration, under penalty of perjury, that your complaint is accurate

Submitting false claims may expose you to legal and financial liability under U.S. copyright law.

Trademarks and Branding

Certain names, logos, and visuals on the Website are trademarks or service marks owned by DreamBodyRx, its affiliates, or licensors. You may not use any trademark, trade dress, or branding elements without our prior written approval.

Ownership of Submitted Content

Any content or information you provide through the Website (except for protected Personal Information as outlined in our Privacy Policy) becomes the property of DreamBodyRx. This includes, but is not limited to, text, emails, images, and messages (“Transmitted Information”). Such material is considered non-confidential and non-proprietary.

DreamBodyRx may use this content without restriction, including reproduction, publication, or promotional use. We strive to de-identify any health-related submissions, but if you wish to remain anonymous, please refrain from including personal identifiers when submitting content.

We may use any ideas or suggestions you submit for product development, marketing, or other business purposes. Because this content becomes company property, we are not obligated to provide access to it later. DreamBodyRx assumes no responsibility for material submitted by others and disclaims liability for disputes between users of the Website.

Third-Party Content Accuracy Disclaimer

DreamBodyRx does not exercise editorial oversight or control over content supplied by third parties, including pharmacies, providers, or customers. Therefore, any statements, opinions, services, or information shared by such third parties reflect their own views. DreamBodyRx makes no guarantees regarding the accuracy or reliability of content provided by external contributors.

External Links

Our Website may include links to websites operated by other entities for user convenience. These external websites are not managed or maintained by DreamBodyRx, and we do not endorse or make any assurances regarding their content, accuracy, or availability unless explicitly stated. Any reliance on third-party websites is solely at your own discretion and risk. These sites typically include their own privacy policies and terms of use, which you are encouraged to review. DreamBodyRx may remove any external link at any time and is not liable for content, goods, or services offered through such links.

Third-Party Products and Services

DreamBodyRx may offer or promote goods and services provided by independent third parties (“Third-Party Goods and Services”), including pharmacies and healthcare providers. All transactions, warranties, and service terms related to those offerings are strictly between you and the third-party provider. It is your responsibility to assess the suitability and legitimacy of any third-party products or services prior to making a purchase or sharing personal information.

DreamBodyRx disclaims liability for any damages or disputes arising from your use of Third-Party Goods and Services or dealings with external vendors. In the event of a disagreement involving a third party, you acknowledge that DreamBodyRx is not obligated to intervene. By using our Website, you release DreamBodyRx and its affiliates, directors, employees, contractors, and other representatives from any claims or liabilities related to such disputes.

Note that individuals associated with DreamBodyRx, such as owners or employees, may hold financial interests in third-party entities or products referenced on the Website.

CAN-SPAM Act Compliance

We comply fully with the CAN-SPAM Act of 2003. All marketing and informational emails from DreamBodyRx are designed to meet these legal standards. If you receive an email you believe violates the Act, please notify us at [email protected]. You may opt out of promotional emails at any time; however, opting out of all communications may impact your access to certain services as a customer or registered user.

Entire Agreement

These Terms of Use represent the complete agreement between you and DreamBodyRx regarding your use of the Website. No other verbal or written statements shall modify this agreement unless expressly incorporated herein.

Severability

If any provision of these Terms is determined to be unenforceable under applicable law, that part will be revised to closely reflect the original intent and the remainder will remain valid and enforceable.

Non-Transferability

You may not transfer your rights or obligations under these Terms without our prior written approval. DreamBodyRx may assign its rights and responsibilities under these Terms without notice or consent.

No Waiver

Any delay or failure by DreamBodyRx to enforce a right or provision under these Terms does not constitute a waiver. A waiver must be in writing and signed to be effective.

Jurisdiction

These Terms are governed by the laws of the State of Delaware, and by applicable U.S. federal law, without regard to conflict of law principles.

Arbitration Agreement

All disputes arising under these Terms will be settled through binding arbitration in Palo Alto, Delaware, under the American Arbitration Association’s rules. You waive the right to a jury trial and agree that disputes must be resolved individually, not as part of a class action. Before initiating arbitration, you must provide notice to [email protected]. Any arbitration must begin within one year of the event in question. If any part of this arbitration clause is deemed unenforceable, the remaining terms will remain in effect.

Force Majeure & Modifications

We are not liable for delays or failures caused by events outside our reasonable control (e.g., natural disasters, wars, labor disruptions). If any part of these Terms is invalidated, the rest shall remain effective. Modifications to this Agreement must be made in writing by DreamBodyRx.

Surviving Provisions

Certain clauses, including those related to liability, intellectual property, indemnification, and third-party content, will survive termination of this Agreement.

No Agency Created

These Terms do not establish a partnership, employment, or agency relationship between you and DreamBodyRx, its providers, or affiliated pharmacies.

Assignment of Agreement

You may not assign or transfer this Agreement without prior written consent. DreamBodyRx may assign its rights and obligations at any time, including through corporate transactions such as mergers or asset transfers.

Contact Us

For questions about this Agreement or your use of the Website, please reach out to us at [email protected]. We’ll do our best to respond promptly.