Refunds & Cancellation

Refund policy

Due to the fragile nature of our products, we are unable to accept returns. Cancellations are accepted, but must be requested before your order has shipped. After your order has shipped, we will no longer be able to cancel your order.

For immediate help with any questions, cancelling your order, or in the event your order arrives with missing, incorrect or damaged items, please contact us at [email protected]

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

International Orders

Any international orders placed are done so at the buyer's risk. DreamBodyRx will not take responsibility or accept claims for any issues related to international orders including, but not limited to, seizures by customs, shipment delays, lost packages and more

Refunds

If a refund is approved, you will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]

To cancel your membership, please click HERE, and submit a ticket.