Frequently Asked Questions

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Typically within 7–10 business days after your prescription is processed. Shipping is 2-day expedited once ready.

Please email our support team and we’ll get back within 24–48 hours.

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay.

Contact us right away so we can investigate and send a replacement if needed.

With fewer than 80 503B pharmacies in the United States, most of our products are compounded at top-tier facilities that meet rigorous standards. We’re proud to partner with these outsourcing facilities to give you access to the highest quality products.

GLP-1 + B12 is a powerful, science-backed medication designed to support healthy weight management and balanced blood sugar levels. It belongs to a class known as GLP-1 receptor agonists, which mimic the body’s hunger-regulating hormone to help curb appetite and improve insulin function.

This treatment is FDA-approved for managing type 2 diabetes and is also used at higher doses for long-term weight management in adults with obesity or weight-related health concerns. By reducing hunger, slowing digestion, and supporting better blood sugar control, GLP-1 + B12 can help you feel more energised and in control.

NAD+ is a molecule present in every cell. It helps convert food into energy, supports DNA repair, and regulates cellular functions that keep you healthy.

NAD+ levels naturally decline with age, which can affect energy and vitality. Supporting NAD+ may help maintain cellular energy and overall wellness.

Many people notice benefits within hours to days—such as improved energy, clearer focus, and a brighter mood—though results vary by individual and dosage.

Clinical experience suggests NAD+ therapies are generally well tolerated, with no reports of serious side effects. Some may experience mild effects like headache, skin flushing, or dizziness—often transient and dose-related.

Always consult your healthcare provider before starting NAD+ therapy to tailor treatment to your needs.

Those with allergies to ingredients, certain autoimmune conditions, serious heart/liver/kidney issues, injection-site infections, or who are pregnant or nursing should consult a provider first.

Sermorelin is a peptide that encourages natural growth hormone production by stimulating the pituitary gland.

Potential benefits include increased muscle tone, better sleep, improved energy, and a more youthful sense of well-being.

Generally mild and temporary—such as injection-site redness or tenderness, headache, nausea, lightheadedness, or difficulty sleeping.

GHK-Cu is a naturally occurring copper peptide found in plasma, saliva, and tissues. It supports skin rejuvenation, tissue repair, hair growth, and cellular protection.

Anyone seeking improved skin texture, faster healing, fuller hair, or cellular rejuvenation. It’s popular for anti-ageing, skin clarity, and recovery from minor injuries.

Individuals with active/past cancer, those pregnant or breastfeeding, people with infections, liver/kidney issues, clotting disorders, or on immunosuppressants should consult a provider before use.

Typically mild: redness or irritation at the injection site, dizziness, nausea, or dry skin. Most effects are brief.

Yes. It’s commonly paired with NAD+ or GLP-1 agonists. Work with your provider to ensure compatibility and optimal benefits.

Glutathione is a master antioxidant made from glutamine, cysteine, and glycine. It supports detoxification, immune defence, energy production, and cellular repair by neutralising free radicals.

Ideal for those seeking detox support, radiant skin, an energy boost, and immune support—especially helpful under stress or environmental toxin exposure, and for anti-ageing goals.

People with sulphur allergies, undergoing chemotherapy or immunosuppressants, pregnant/nursing, or with severe liver/kidney issues should consult their provider first.

Usually well tolerated. Mild effects can include injection-site redness, nausea, or headache. Rare allergic reactions need immediate attention.